Ed Tittel

Ed Tittel has been working in and around IT for over 30 years and has been a Windows Insider MVP since 2018. The author of more than 100 computing books, Ed is perhaps best known for his Exam Cram series of certification prep books. These days, Ed blogs weekly for GoCertify.com and more often than that at Win10.Guru. To learn more about Ed, visit his website at edtittel.com.

Troubleshooting and resetting Windows Update

Windows troubleshooting tips, tools, and techniques

Windows troubleshooting tips, tools, and techniques

Microsoft offers numerous useful tools that can help users and admins diagnose problems in Windows 10 and 11. Here’s how to use them for best results.

How to use File History in Windows 10 and 11

How to use File History in Windows 10 and 11

You can back up and restore files with Windows’ built-in File History tool — but there are key limitations you should know.

How to make a Windows 10 or 11 image backup

How to make a Windows 10 or 11 image backup

Making a full system image backup preserves not only your files, but Windows and all its settings as well. Here are the best free Windows backup and recovery tools with step-by-step instructions.

How to keep your apps up to date in Windows 10 and 11

How to keep your apps up to date in Windows 10 and 11

With dozens of applications installed on the typical Windows PC, keeping them all updated seems like a Herculean task. Automated tools can lighten the load considerably.

How to manually update Microsoft Defender

How to manually update Microsoft Defender

It’s imperative to keep Microsoft Defender up to date even when Windows Update isn’t working. Here are several methods to manually update Defender.

Using DISM to install Windows updates

Using DISM to install Windows updates

If Windows Update can’t install a particular update (or isn’t working all), Microsoft’s DISM command provides a simple way to get Windows updates installed.

How to repair Windows 10 (and 11) in 4 steps

How to repair Windows 10 (and 11) in 4 steps

When Windows 10 gets wonky, try this series of repair techniques — in this order — to attempt to set things right.

REFRESH TEST STORY: Your step-by-step guide to repairing Windows 10 (and 11)

REFRESH TEST STORY: Your step-by-step guide to repairing Windows 10 (and 11)

When Windows 10 gets wonky, try this series of repair techniques — in this order — to attempt to set things right.

MSRT vs. MSERT: When to use each Windows malware tool

MSRT vs. MSERT: When to use each Windows malware tool

The Windows Malicious Software Removal Tool (MSRT) and the Microsoft Safety Scanner (MSERT.exe) do more or less the same thing: scan for and remove Windows malware. We explore and explain the differences.

How to check if your PC can run Windows 11

How to check if your PC can run Windows 11

Microsoft has re-released its PC Health Check app, which tells you if your PC meets Windows 11 hardware requirements. Here’s how to use the tool and two third-party alternatives to assess a PC’s ability to upgrade to Windows 11.

Build the ultimate bootable Windows repair drive

Build the ultimate bootable Windows repair drive

Load up a USB drive with the right software, and you’ll have a complete toolkit to restart, troubleshoot, and repair Windows PCs.

How to fix a frozen Start menu or taskbar in Windows 10

How to fix a frozen Start menu or taskbar in Windows 10

Before you restart your PC, try this.

The ins and outs of data recovery in Windows 10

The ins and outs of data recovery in Windows 10

Missing folders? Unreadable files? Corrupted hard drive? Sooner or later, most computer users lose data of some kind. Here’s a series of steps you can take in Windows 10 to get it back.

4 steps to repair Microsoft Office

4 steps to repair Microsoft Office

If one or more Office apps is acting glitchy, work your way through this series of repair maneuvers, starting with the simplest.

Windows 10’s Remote Desktop options explained

Windows 10’s Remote Desktop options explained

Should you use Remote Desktop Connection, the Remote Desktop app, or MSRDC Windows Desktop to access Windows 10 PCs remotely? We detail the options and provide some troubleshooting tips in case things go wrong.

Windows 10's new optional updates explained

Windows 10's new optional updates explained

Recent versions of Windows 10 have introduced optional updates to Windows Update. What are they and how should you handle them?

Windows 10 recovery, revisited: The new way to perform a clean install

Windows 10 recovery, revisited: The new way to perform a clean install

Windows 10 version 2004 removed the “start fresh” recovery option, but the functionality still exists. Here’s how to perform a clean install in newer versions of Windows 10 — and some workarounds if it doesn’t work.

REFRESH TEST STORY: The ins and outs of data recovery in Windows 10

REFRESH TEST STORY: The ins and outs of data recovery in Windows 10

Missing folders? Unreadable files? Corrupted hard drive? Sooner or later, most computer users lose data of some kind. Here’s a series of steps you can take in Windows 10 to get it back.

How to fix a Windows 10 black screen

How to fix a Windows 10 black screen

Getting the dreaded Windows 10 black screen, with or without a cursor? Here are some simple (and not so simple) ways to banish it and get your desktop back.

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