IT Strategy

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Why your company should subscribe to podcasting

One popular, inexpensive, and easy communications medium can solve a breathtaking range of remote-work problems.

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Considering a website redesign? Why not do it in public?

The rebirth of ADA.gov offers a real-time glimpse into how language and modern interface constructs can transform a visitor’s experience

When it comes to building customer trust, service trumps sustainability

New PwC data documents a disconnect between customer and executive perceptions of what makes a business trustworthy

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IT and the Great Resignation

The ongoing talent upheaval affecting almost every industry isn't just an HR problem. IT has an important role to play, too.

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Worried about burnout? Few enterprises are set up to fight the real causes

C-level execs argue a fine game about caring about their employees — but those platitudes somehow never make it into the HR meetings about bonus benchmarks.

Will COVID's legacy be a healthier workplace?

If there's any silver lining to disasters, it's that they can quickly change rules and behaviors in ways that save many more lives over the long term. It's the same with COVID.

Seven ways to make meetings better

Although they’re essential to keeping people in the know, meetings can become a time sink that saps morale and diminishes productivity. Here are 7 ways to improve them.

Why remote work will lead to greater success

It's time to let go of collaboration bias and embrace the power of deep work.

Considering contract help? Keep these 10 tips in mind

Skills shortages are forcing more companies than ever to tap into the market for freelance talent. But keys to success are quite different than hiring full-time help.

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Workers planning 'bleisure' trips this summer spur travel demand

A new study shows Americans plan to extend their summer vacations in order spend at least some of their time away working.

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Apple’s self-repair program is bad for consumers, but might work well for IT

Apple has changed its self-repair program and has gone out of its way to make the program a horrible option for its intended audience: consumers. But it might make a lot of sense for enterprise IT wanting to do iOS device repairs.

How one company used lockdowns to envision a new way of working

Purell maker GOJO took the pandemic as an opportunity to rethink the workplace.

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California legislators put four-day workweek proposal on hold

Plans to reduce the standard workweek from 40 to 32 hours at larger firms have been shelved for now, but the bill could return.

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As biz travel slowly returns, some companies expect workers to pay their own way

Business travel is still two years away from reaching pre-pandemic levels, according to Deloitte. But when it does bounce back, some companies expect remote workers to pay for trips back to the office.

Video meetings don’t have to be live

Asynchronous video can deliver messages more effectively than email does—and make physical encounters more productive.

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The rise of 'bleisure' trips: How post-pandemic business travel will change

Business travel revenue is expected to return to normal by the end of 2024. But how workers participate in face-to-face meetings, how long they stay, and what new amenities they'll get will be very different.

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Signing up with a cloud provider? Don't forget to set an exit plan

It’s not simply about getting easy permission to go when it's time to part ways; it’s about IT making sure any decisions don’t complicate that eventual departure.

Vendor onboarding doesn’t have to be a slog

When you contract with a new vendor, a handful of best practices can ensure your new relationship gets off on the right foot, without unwarranted effort.

Web accessibility is good for your soul—and for business

Few websites go the whole nine yards to make themselves fully accessible to the disabled. Yet compliance with the W3C’s Web Content Accessibility Guidelines is well worth the effort.

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